Frequently Asked Questions
Find quick answers to common questions about using ShadowGPS, managing devices, subscriptions, and more—all in one place.
Why am I not receiving notifications even though they appear in the notification list?
Not receiving OTP while logging in with email ID?
Device location is not updating?
False shock or collision alerts when device is removed?
What happens if I plug the device into a different vehicle?
My device stopped working. What should I do?
Monitoring Idle Time Effectively
Connectivity Incident Log – ShadowGPS Device Outage